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Water Services

For Operations & Maintenance,
contact Water Services

Monday - Friday, 7AM - 4PM
4980 S 157th Ave, Goodyear
623-932-3010, Option 3

Email Water Services

After-Hours Water Related Emergencies
623-932-3010, Option 3 

Hydrant Flow Test Authorization

Report a Problem (Goodyear311)

Water Quality Violation 5/18/26- TTHM

For account and payment information,
contact Utilities Customer Service

Monday - Friday, 8AM - 4:30PM
1900 N Civic Square, Goodyear
623-882-7887, Option 6

Email Utilities Customer Service

Been disconnected due to non-payment?
Contact 623-882-7887, option 2 during business hours.

Service Area Finder

The Water Services Department provides essential services in the areas of utilities and stormwater for Goodyear Water Customers. Use the Service Area Finder above for specific address service provider information. For all billing related questions and concerns, visit Utilities Customer Service.


CAPITAL IMPROVEMENT PROGRAM

Through the Capital Improvement Program (CIP), the Water Services Department addresses current and future infrastructure needs to deliver excellent services to our residents and businesses.  Information about our current and future projects can be found on this interactive map.

Barbara Chappell

Barbara Chappell 
Water Services Director


Barbara Chappell is a Certified Professional Civil Engineer and Certified Public Manager with more than 20 years of experience in municipal utility management. Her expertise centers on water resource policy and operations across Arizona, where she has built a career grounded in technical excellence and public service.

Chappell holds a Bachelor’s degree in Civil/Environmental Engineering and a Master’s degree in Public Administration from Arizona State University. She also maintains Grade 4 certifications in Water Treatment, Water Distribution, Wastewater Collections, and Wastewater Treatment from ADEQ. Her work focuses on sustainable infrastructure, regulatory leadership, and community-focused water management.